Privacy Policy
This privacy policy describes how maidesite.de (the “ Site ” or “ we ” ) collects, uses and discloses your personal information when you visit or shop on the Site.
Collection of personal data
1. When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
2. We may also collect additional information when you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as " personal data " . The following list provides further information about what personal data we collect and why.
Device information
1. Examples of personal data collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the site.
2. Purpose of the data collection: to load the site correctly for you and to conduct analyses of site usage in order to optimize our site.
3. Source of data collection: Automatically collected when you access our website using cookies, log files, web beacons, tags or pixels.
4. Disclosure for business purposes: shared with our processor Shopify, Paypal and Stripe.
Order information
Examples of personal data collected: name, billing address, delivery address, payment information (including credit card numbers, email address and telephone number).
Purpose of data collection: to provide you with products or services, to fulfill our contract , to process your payment information, to arrange shipment and to provide you with invoices and/or order confirmations , to communicate with you, to check our orders for potential risks or fraud , and to provide you with information or advertising relating to our products or services if this corresponds to your preferences which you have communicated to us.
Source of data: collected from you.
Disclosure for business purposes: shared with our processor Shopify, Paypal, Stripe, Fedex, etc.
Customer support information
Examples of collected personal data:
1. Your account information: You provide your email address or log in to a third-party account (such as Facebook) to create an online or application account (“ Account ”) or to subscribe to our communications.
2. If you refuse to provide such information, you may not be able to use the services properly. When creating your account, you may be asked to enter certain information, such as your name, avatar, age, gender, address, phone number, and email address.
Purpose of the data collection: to process your order, arrange shipping and provide customer support.
Source of data: collected from you.
Disclosure for business purposes:
Advertising and business information: We may show you and others advertisements for our products and third-party products based on the information we have collected from you, such as what you have installed, accessed, used, and purchased.
Access to third-party accounts: We use your information, including information about third-party accounts, to enable your products and services to access third-party accounts. These third-party accounts may allow you to share personal information about our services, such as Facebook posts or images. Because this type of information can be public, you should be careful when submitting it to third-party accounts. Please adjust the privacy settings of your third-party account accordingly.
Minors
This site is not intended for persons under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request its deletion.
Sharing of personal data
1. We share your personal data with service providers to help us provide our services and fulfill our contracts with you , as described above. For example:
2. We use Shopify to power our online store. You can find more information about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy.
3. We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights .
Behavioral advertising
1. As described above, we use your personal data to send you targeted advertising or marketing communications that we believe may be of interest to you. For example:
2. We use Google Analytics to understand how our customers use the website. Further information about Google's use of your personal data can be found here: https://policies.google.com/privacy?hl=de. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
3. We share information about your use of the website, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you can consent to depending on your location).
4. Further information on how targeted advertising works can be found on the Network Advertising Initiative's ( “ NAI ” ) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
5. You can disable targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Furthermore , you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
Use of personal data
We use your personal data to provide you with our services, which include: offering products, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.
Legal basis
In accordance with the General Data Protection Regulation ( “ GDPR ” ), we process your personal data if you are resident in the European Economic Area ( “ EEA ” ) on the basis of the following legal grounds.
APPLICABLE LAW
These Terms of Use and any separate agreements by which we provide you with services are governed by and construed in accordance with the laws of the United Kingdom.
Your consent;
1. The fulfillment of the contract between you and the site;
2. Compliance with our legal obligations;
3. To protect your vital interests ;
4. To perform a task that is in the public interest;
5. For our legitimate interests, which do not override your fundamental rights and freedoms.
storage
When you place an order through the website, we store your personal data for our records unless you ask us to delete it. Further information about your right to erasure can be found below in the section “ Your Rights ” .
Automated decision-making
1. If you are resident in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision produces legal effects concerning you or otherwise significantly affects you.
2. We do NOT carry out fully automated decision-making with legal or other significant consequences using customer data.
3. Our data processor Shopify uses limited automated decision-making to prevent fraud that will not have any legal or other significant impact on you.
4. Services that include elements of automated decision-making include:
5. Temporary blocklist of IP addresses associated with repeated failed transactions. This denylist remains in place for a short period of time.
6. Temporary blocklist of credit cards associated with blocked IP addresses . This denylist exists for a short number of days.
Sale of personal data
Our website sells personal data as defined by the California Consumer Privacy Act of 2018 ( “ CCPA ” ).
[INSERT:
CATEGORIES OF INFORMATION SOLD;
INSTRUCTIONS FOR PROCESSING THE SALE;
WHETHER YOUR COMPANY SELLS INFORMATION FROM MINORS (UNDER 16 YEARS OLD) AND WHETHER YOU OBTAIN CONFIRMING AUTHORIZATION;
IF YOU OFFER A FINANCIAL INCENTIVE NOT TO SELL INFORMATION, PROVIDE INFORMATION ABOUT THIS INCENTIVE.]
Cookies
1. A cookie is a small piece of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional, performance, advertising, social media, and content cookies.
2. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as your browser settings). This means you don't have to re-enter this information every time you return to the website or navigate from one page to another. Cookies also provide information about how users interact with the website, such as whether it's their first visit or if they are frequent visitors.
Cookies that are necessary for the functioning of the shop
Name Function
_ab is used in connection with access to Admin.
_secure_session_id is used in conjunction with navigation through a storefront.
cart Used in connection with the shopping cart.
cart_sig is used in conjunction with the cash register.
cart_ts is used in conjunction with the cash register.
checkout_token is used in conjunction with the checkout system.
secret. Used in connection with the cash register.
secure_customer_sig is used in connection with customer login.
storefront_digest is used in conjunction with customer login.
_shopify_u is used to facilitate updating customer account information.
Reporting and analysis
Name Function
_tracking_consent Tracking settings.
_landing_page tracking landing pages
_orig_referrer tracking target pages
Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics regarding marketing and recommendations.
_shopify_sa_t Shopify analytics regarding marketing and recommendations.
_shopify_y Shopify analytics.
_y Shopify analytics.
[INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES YOU USE]
1. The length of time a cookie remains on your computer or mobile device depends on whether it is a " persistent " or " session cookie ." Session cookies are valid until you stop browsing, while persistent cookies remain valid until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
2. You can control and manage cookies in various ways. Please note that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.
3. Most browsers accept cookies automatically, but you can choose whether to accept cookies via your browser controls, which you will often find in your browser's " Tools " or " Settings " menu . For more information on changing your browser settings or on blocking, managing, or filtering cookies, see your browser's help file or websites such as www.allaboutcookies.org.
4. Please also note that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your data by these parties, please follow the instructions in the " Behavioral Advertising " section above.
Do not follow
Please note that we do not change our data collection and usage practices when we detect such a signal from your browser, as there is no industry consensus on how to respond to " Do Not Track " signals.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
contact
1. For further information about our data protection practices, if you have any questions or wish to file a complaint, please contact us by email: contact@maidesite.de
Last updated: [Nov 15, 2020]
2. If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the data protection authority. You can contact your local data protection authority.
