My order and payment
The product I received is damaged.
We are very sorry that damage occurred during the logistics transport. To submit a damage report to our logistics partner, please provide us with the following photos:
Photos of the outer packaging of the package with the tracking number
Photos of the inner packaging of the package
Detailed photos of the damaged products
Once we receive these photos, we will arrange a replacement or refund with you, depending on the circumstances.
How can we help you?
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Select a concern, and we will respond as soon as possible.
