My order and payment
Can I exchange or cancel my order?
Before shipping, we can process an exchange or cancellation of your order. However, since our shipping speed is very fast, cancellation may no longer be possible. You can still cancel your order by refusing the package. After shipping, you will receive an email with the tracking number and relevant contact information.
How can we help you?
Live chat
Monday–Friday
7:00–16:00 (CET)
Monday–Friday
7:00–16:00 (CET)
Messenger
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7:00–16:00 (CET)
Write an email
Select a concern, and we will respond as soon as possible.
